Shipping Policy

We are committed to delivering your orders efficiently and affordably across Australia. Below are the details for our shipping process, including costs, dispatch and delivery times, and key information for both Peroz and third-party seller items.

General Shipping Information

Detail	Description
Shipping Cost	Cost calculated at checkout
Couriers	Australia Post, Aramex, Allied Express, Border Express, Couriers Please, Direct Freight Express, Hunter Couriers, Sendle, StarTrack, TNT Australia, Team Global Express
Dispatch Time	5-7 business days (excluding weekends and public holidays)
Delivery Times	Estimates, dependent on courier: - Metro Areas (Sydney, Melbourne, Adelaide, Brisbane, Perth): 5-7 business days - Regional Areas: Up to 10 business days - Remote/Rural Areas: Additional delays may apply
Tracking	Email with tracking number provided upon dispatch
Multiple Parcels	Orders with Peroz and third-party items may arrive in separate parcels.

Important Information

• Shipping Cost Details: Non-third-party seller items have a flat rate of $12.95. Third-party seller shipping costs vary by seller and courier. For orders with both, the total cost is $12.95 plus the third-party rate, shown at checkout.

• Peak Periods: During high-demand periods (e.g., End of Financial Year Sales, Black Friday, Cyber Monday, Boxing Day), dispatch and delivery may take up to 3 additional business days.

• Disruptions: Delays may occur due to natural disasters, bad weather, or other unforeseen events.

• Australia Only: We currently ship only within Australia.

• Contact Us: For shipping inquiries, reach out to our support team at support@peroz.com.

Thank you for shopping with Peroz! We strive to ensure your order arrives promptly and in excellent condition.