FAQ

Here you can find the answers to the most frequently asked questions.

Order

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Please keep in mind that delivery date varies for "Third Party Seller" items. You can find our shipping policy here.

Can I make changes to my order once I've placed it?

Due to the fast-paced nature of our warehouse, we unfortunately cannot guarantee any changes once your order has been placed. This includes changing the delivery option, delivery address or the payment method. Please contact our friendly customer care team via email at support@peroz.com.au.

What should I do if the item I want is out of stock?

We understand how important it is to get the right item and how frustrating it can be when it’s out of stock. Some items are sold faster than others. No stress, we usually restock pieces within a few weeks of them selling out. Sign up for our newsletter to get ‘back in stock’ email alert.

Product

What kind of leather does Peroz use?

We are proud of all our handcrafted natural leather goods. Due to characteristics of the leather, there will be variation in colour and grain on each piece. These characteristics make each piece unique and enhance the beauty of the product.

How to preserve your leather jewellery?

Like all fashion accessories, leather jewellery requires special precautions in order to preserve its stylish appearance. We recommend that you keep your leather strap away from intense sunlight, heat and humidity to prolong its beauty. Exposure to water, oil and makeup will stain your leather strap.  

How can I maintain the metal accessories?

We use best materials in our products; however, it could be the nature of metal and plating to get discoloured and tarnished from moisture and chemical exposures. Besides, please keep in mind that plating can fade depending on wear and the amount of care taken.

Fashion Tips

How to measure your ring size at home?

Ring sizes are measurements of the internal diameter or circumference of the ring's band. The ring size is frequently measured in millimetres, centimetres, or inches. Each country uses a separate system of numbers or letters to determine a general ring measurement standard for women. Our women's ring size guide will walk you through step-by-step on how to find your perfect ring size for any finger!

How to measure your belt size?

We've created a comprehensive explanation on all you need to know about belts in our belts sizing guide.

You'll also discover some tips that may help determine your belt size and find your perfect leather accessory in no time at all...

How to clean your leather accessories?

If properly cared for, leather is one of the most long-lasting natural materials, however extra attention is required when it comes to cleaning it. Follow our cleaning instructions to discover how to clean your leather goods.

How do you pick a belt for women?

Knowing the many sorts of belts available can help you decide which one to wear for specific occasions and whether a particular belt style will suit your unique style and body type. Check our women's style tips to help you select the proper women's belt.

Which belt is best for men's formal wear?

No men’s ensemble is complete without a sleek leather belt to tie everything together. However, there are numerous belt styles to pick from, including various finishes, colours, buckle forms, and materials. Check our men's style tips to help you select the proper leather belt.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at contact@peroz.com.au

Other inquiries? Let's chat.

Please email us at hello@peroz.com.au