Yes, we ship to most countries. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals. If you are unsure, or need help, email us at email@example.com.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Within 1-2 business days of placing your order, you will receive an email with your tracking number.
We use Australia Post and DHL for the quickest shipping time possible.
If you are not completely satisfied with our non-personalized products, we are pleased to offer a one-off exchange or refund within 7 days of receiving the item. You can check our returns policy in full here. Or, email us at firstname.lastname@example.org
Due to the fast-paced nature of our warehouse, we unfortunately cannot guarantee any changes once your order has been placed. This includes changing the delivery option, delivery address or the payment method. Please contact our friendly customer care team via email at email@example.com.
We understand how important it is to get the right item and how frustrating it can be when it’s out of stock. Some items are sold faster than others. No stress, we usually restock pieces within a few weeks of them selling out. Sign up for our newsletter to get ‘back in stock’ email alert.
International shipments may be subject to import taxes, duties and customs fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you to clear customs. For further information, you can check our shipping policy in full here.
We are proud of all our handcrafted natural leather goods. Due to characteristics of the leather, there will be variation in colour and grain on each piece. These characteristics make each piece unique and enhance the beauty of the product.
Like all fashion accessories, leather jewellery requires special precautions in order to preserve its stylish appearance. We recommend that you keep your leather strap away from intense sunlight, heat and humidity to prolong its beauty. Exposure to water, oil and makeup will stain your leather strap.
We use best materials in our products; however, it could be the nature of metal and plating to get discoloured and tarnished from moisture and chemical exposures. Besides, please keep in mind that plating can fade depending on wear and the amount of care taken.
You can contact us through our contact page! We will be happy to assist you.