FORTIA Cloud 9 MkII Electric Massage Chair Full Body Zero Gravity with Heat and Bluetooth Navy Blue/Cream

V219-MSGECHFORA8BC

Regular price: $2,046.95 AUD
Regular price
Sale price: $2,046.95 AUD

Tax included. Shipping calculated at checkout.

Please note: Shipping costs may vary based on your location.

No refunds for change of mind for this item.

Product Description by Third-party Seller *

Description & Key Features

Enter a whole new realm of revitalisation and health, and enjoy a private pamper session in the comfort of your own home. The luxurious FORTIA MKII Cloud9 Ultimate Massage Chair is designed to give you all the benefits of a full body therapeutic massage – relieving built-up stress, tension and alleviating back pain in minutes.

The MKII Cloud9 Ultimate boasts a wide array of incredible features, complemented by no less than 6 Auto programs that offer 8 various massage techniques and precise pressure selections. Ultimate relaxation is at your fingertips.

COMPREHENSIVE AIRBAG MASSAGE SYSTEM

Feel the stress melt away as a system of 30 strategically placed airbags provide a firm yet soft rhythmed pressure on your shoulders, forearms, glutes and calf muscles helping to relax your whole body and relieve built-up fatigue.

SUPER LONG SL-TRACK

Unlike other models of the market that only offer an L-Track or a medium length SL-Track, the FORTIA offers a full length 135cm SL-Track. This ensures that the 4D Robo Hands progress all the way down from your neck to your glutes, giving you a revitalising massage which you can set to replicate your favourite massage technique.

ZERO GRAVITY RECLINE

Whether you live a sedentary or highly active lifestyle, you can escape to ‘cloud 9’ and experience the maximum massage effect with the zero gravity function. By returning the body to its natural resting position, the integrated systems can then truly offer heightened relaxation and relief from chronic joint and back pain.

BLUETOOTH MUSIC MASSAGE SYNCHRONISATION

High-quality built-in speakers create the ultimate atmosphere, and thanks to Bluetooth connectivity you can immerse yourself in your favourite music from your phone or tablet.

DUAL ACTION FOOT MASSAGE

A combination of rollers targeting the arch, pad and heels of your feet gives a soothing kneading and squeezing massage to relieve stress and and help release built-up tension.

HEAT THERAPY

Promote blood circulation through the healing properties of heat therapy and help relieve any muscle fatigue to the lower back region.

FINEST QUALITY MATERIALS

Immerse yourself in complete and total bliss as the supple exterior encapsulates your entire body. The premium faux leather is not only supremely comfortable, but also durable and easy to clean.

3D BODY SCAN TECHNOLOGY

For a more precise massage, the full body scanning technology detects your body size and adjusts the position of the rollers to reach all of your unique pressure points. For increased control over your massage, the Cloud9 allows you to adjust the massage rollers to your specifications with three different width levels, and with the additional convenience of a leg rest that extends 22cm, you’ll reach your own unique level of comfort.

AUTOMATIC TIME SETTING

The built-in timer allows you to set the duration of your massage allowing you to completely forget about your surroundings and truly drift away.

SAVE TIME AND SPACE

This therapeutic marvel comes fully assembled and takes up less than 2 metres when fully reclined. It primarily slides forward to recline and so can be positioned as close as 5cm from a wall, freeing up much needed space in your home. The easy to use remote ensures that you have ultimate relaxation at your fingertips.

SAFETY FIRST

For your complete comfort and peace of mind safety is at the heart of the design. The FORTIA MKII Cloud9 Ultimate is completely Australian approved and certified to the highest standards for total peace of mind.

COUNTLESS HEALTH BENEFITS

The benefits of a massage are far reaching. Reducing stress and anxiety, alleviating pain and headaches, improving cardiovascular health and regulating high blood pressure, even sparking creativity!

Specification

Brand: FORTIA
Model: Cloud9 Ultimate MKII
Colour: Blue/Cream
Massage Functions: Kneading, Relaxation, Shiatsu, Knocking, Tapping, kneading flapping, rubbing, kneading knocking, manipulation
Rated Power: 160W
Built-in Wheels: Yes
Bluetooth Music Massage Sync: Yes
Control panel: TFT
Input voltage: 240V
Power Plug: Australian Standard
Note: No Assembly required

IN THE BOX

1x FORTIA Cloud9 Ultimate MKII
User Manual is accessible online

SIZE WEIGHT

Carton Dimensions (W x L x H): 77 x 124 x 112cm
Carton Weight: 110kg
Product Dimensions (Raised): 75 x 155 x 108cm
Product Dimensions (Reclined): 75 x 179 x 88cm
Product Weight: 98kg

SKU: MSGECHFORA8BC

We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders canceled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 10% of the product price

Shipping & Delivery

Shipping Policy

We are committed to delivering your orders efficiently and affordably across Australia. Below are the details for our shipping process, including costs, dispatch and delivery times, and key information for both Peroz and third-party seller items.

General Shipping Information

Detail	Description
Shipping Cost	Cost calculated at checkout
Couriers	Australia Post, Aramex, Allied Express, Border Express, Couriers Please, Direct Freight Express, Hunter Couriers, Sendle, StarTrack, TNT Australia, Team Global Express
Dispatch Time	5-7 business days (excluding weekends and public holidays)
Delivery Times	Estimates, dependent on courier: - Metro Areas (Sydney, Melbourne, Adelaide, Brisbane, Perth): 5-7 business days - Regional Areas: Up to 10 business days - Remote/Rural Areas: Additional delays may apply
Tracking	Email with tracking number provided upon dispatch
Multiple Parcels	Orders with Peroz and third-party items may arrive in separate parcels.

Important Information

Shipping Cost Details: Non-third-party seller items have a flat rate of $12.95. Third-party seller shipping costs vary by seller and courier. For orders with both, the total cost is $12.95 plus the third-party rate, shown at checkout.
Peak Periods: During high-demand periods (e.g., End of Financial Year Sales, Black Friday, Cyber Monday, Boxing Day), dispatch and delivery may take up to 3 additional business days.
Disruptions: Delays may occur due to natural disasters, bad weather, or other unforeseen events.
Australia Only: We currently ship only within Australia.
Contact Us: For shipping inquiries, reach out to our support team at support@peroz.com.

Thank you for shopping with Peroz! We strive to ensure your order arrives promptly and in excellent condition.

Return & Exchange

At Peroz, we want you to be happy with your purchase. If an item is faulty, incorrectly supplied, or doesn't match the description, you may be entitled to a refund, replacement, or repair under Australian Consumer Law.

For change of mind or incorrect sizing, we offer store credit only, not refunds.

Change of Mind Returns (Store Credit Only)

You may return an item for store credit if:

The return is requested within 30 days of purchase.
The item is unworn, unused, unwashed, and in its original packaging.
The item is not marked as Final Sale, Clearance, or Non-Returnable on the product page.
You provide proof of purchase (invoice, receipt, or order confirmation).

Note: Store credit will be issued for the value of the returned item(s), excluding original shipping costs.

Faulty, Incorrect, or Misdescribed Items

If your item is:

Faulty or damaged
Incorrectly supplied
Does not match the product description

You may be eligible for a refund, replacement, or repair, in line with Australian Consumer Law.

Faulty or incorrect item claims must be made within 14 days of delivery.

Non-Returnable Items

We cannot accept returns on:

Final Sale and Clearance items (as marked)
Hygiene-sensitive items such as earrings, bed sheets, and other personal-use products
Products specifically listed as non-returnable on the product page
Items that are worn, washed, damaged, altered, or not in original condition
Items returned without valid proof of purchase

How to Return an Item

Contact Us
Email support@peroz.com.au with:
- Your order number
- A short explanation of the issue or reason for return
- Photos of the item if faulty
Wait for Approval
If eligible, we’ll provide a Returns Authorisation and return instructions.
Send It Back
- Package the item securely in original or suitable protective packaging
- Include your proof of purchase or returns slip
- Use a trackable delivery method of your choice
- Email us the tracking number once dispatched

Note: Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly supplied. Peroz is not liable for lost or damaged return parcels.

Store Credit Details

Issued once the returned item is received and approved
Valid for 6 months from the date of issue
Can be used toward any purchase at peroz.com.au
Non-transferable and not redeemable for cash
If your new order total exceeds your store credit, the balance can be paid at checkout

AfterPay / Zip Returns

If you purchased an item using AfterPay or Zip, the return process is the same. For change-of-mind returns, you’ll receive store credit for the total value of the item (excluding shipping).

If the item is deemed faulty by our team, you may be eligible for a refund, as outlined in our policy.

Please note: Your payment agreement with AfterPay or Zip is separate from Peroz. You’ll need to continue your scheduled repayments even if you return the item. If a refund is approved, AfterPay or Zip will update your payment plan accordingly.

Australian Consumer Law

This policy is in addition to your rights under the Australian Consumer Law. You are entitled to a repair, replacement, or refund if a product you purchase:

Is faulty or of unacceptable quality
Is not fit for the intended purpose
Does not match the description provided

For more information, visit www.accc.gov.au.

Need Help?

For any return or exchange queries, contact our Customer Care team:
📧 support@peroz.com.au

*Disclaimer:

Marketplace product / Third-party seller's description: The product description is written by the third-party seller, who is also responsible for fulfilling and shipping the item directly. Peroz is not liable and does not confirm any of the claims made in the product description or images. This item will be shipped separately if ordered with other items from different vendors.